Leading from the Top (Part 2) – Transformation of the Leader
Guest post by Dennis Sergent, President, Sergent Results Group. What happened at Detroit Medical Center after its CEO realized he was the problem? Find out in Part II of Leading from the Top - Transformation of the Leader.
Understanding Variation: The Key to Managing Chaos
John Hunter, author of Management Matters: Building Enterprise Capability, explains the critical importance of understanding variation within your organization as illustrated in Dr. Donald J. Wheeler's book, Understanding Variation: The Key to Managing Chaos.
Leading from the Top (Part I) – Transformation of the Leader
Guest post by Dennis Sergent, President, Sergent Results Group. Dr. Deming said, “Quality is determined by the top management. It cannot be delegated.” This humorous tale from Detroit Mayor Mike Duggan illustrates this concept beautifully.
Deming on Management: Education
Guest post by John Hunter, and the fifth post in our Deming on Management series. This series provides resources for those interested in learning more about particular topics related to W. Edwards Deming’s ideas. View our previous Deming on Management posts: appreciation for a system, the PDSA cycle, psychology and the red bead experiment.
The Most Popular Posts on Our Blog in 2019
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability.
Deming on Management: Appreciation for a System
Guest post by John Hunter and the fourth in our “Deming on Management" series. This series provides resources for those interested in learning more about particular topics related to W. Edwards Deming’s ideas on management. Previous series posts provided resources on the PDSA cycle, psychology and the red bead experiment.
Plant Manager Dan Vermeesch and Quality Manager Brain Hoff discuss their Deming Journey.
In our 6th Interview episode, Plant Manager Dan Vermeesch and Quality Manager Brain Hoff discuss their Deming Journey. Topics include a discussion on variation and getting the Deming Philosophy into the education.
The Union of Japanese Scientists and Engineers (JUSE) has announced the 2019 Deming Prize winners.
Life Lessons from Russell Ackoff
Advisory Council Member Bill Bellows shares an as-yet unheard anecdote on siloed decision making from visionary Russ Ackoff.
True Improvement vs Illusion of Progress
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. "True Improvement vs Illusion of Progress" is a presentation by Peter Scholtes given at George Washington University in 1990. In the presentation, Peter discusses five ingredients of true improvement.
Improving the Wood River Women’s Foundation Using Deming’s Ideas
Terri Bullock, Vice President of the Wood River Women’s Foundation, shares how she has improved herself and her organization with Deming principles in this conversation with Nicole Luisi of Aileron.
Customer Satisfaction and The Deming Way at Gallery Furniture
This short interview with Jim McIngvale (Mattress Mack), owner of Gallery Furniture, explores Deming’s continued influence on the management practices of Gallery Furniture.
Reflections on the Fabric of the Toyota Production System
This article by Bill Bellows, member of The Deming Institute’s Advisory Council, is the first in a series he is preparing in collaboration with Dick Steele, a Board Member of The Deming Institute. They offer their thoughts on the legendary Toyota Production System and its connection to the management system within Toyota and how it was inspired by Dr. Deming.
Purpose: To Benefit All Stakeholders
John Hunter discusses the statement on the purpose of a corporation from the Business Roundtable, August 2019.
Russ Ackoff on Systems Thinking and Management
In his guest post, John Hunter shares a video of a presentation that Russell Ackoff delivered in 2003.
Alan Winlow offers insights on his efforts to lead a Deming transformation.
Alan Winlow, MBE, former Managing Director of Yorkshire Brick Company, Continuous Improvement Director at Marshalls PLC, and 2019 ASQ Deming Medal Recipient, offers insights on his efforts to lead a Deming transformation.
Human Resources in the Post Deming Era, John Hunter, Founder of curiouscat.com
Donald Berwick, co-founder and former President and CEO of IHI, the Institute for Healthcare Improvement, shares his Deming Journey.
Donald Berwick, MD, MPP, FRCP, KBE, President Emeritus and Senior Fellow at the Institute for Healthcare Improvement (IHI) shares his Deming journey. Dr. Berwick, who presented at The Deming Institute's 2018 Conference, is one of the nation's leading authorities on healthcare quality and improvement.
Wendi Middleton, Director of Continual Quality Improvement, Aging Adult Services Agency within the State of Michigan’s Department of Health and Human Services, and Dennis Sergent, President, Sergent Results Group
In our 3rd interview podcast of 2019, Wendi Middleton, Director of Continual Quality Improvement, from the Aging Adult Services Agency within the State of Michigan’s Department of Health and Human Services, and Dennis Sergent, President, Sergent Results Group, share reflections on the "Challenges and Opportunities in Applying the Deming Philosophy in Government."
Thinking and Learning Together at the 3rd Annual Bryce Canyon Society Forum, April 3, 2019
Guest post by Katie Groves, College Business Manager, College of Education and Human Development, Southern Utah University, Cedar City, UT
A Practical Approach to Change: Some Strategies and Tools by Peter Scholtes
Guest post by John Hunter, author of Management Matters: Building Enterprise Capability.
Steven Haedrich, President of New York Label & Box Works, shares reflections on his continued admiration and application of the Deming Philosophy
David Langford, Superintendent, Ingenium Charter Schools
In our January 2019 interview podcast, his 8th session with Tripp, Superintendent David Langford reflects on the state of education, the system, and how its set up, including various ways in how schools are working to move from “theory to practice” in their understanding and application of the Deming philosophy.
Doug Hall, CEO and Founder, Eureka! Ranch, latest book - Driving Eureka!
Doug Hall provides an overview of his latest book, “Driving Eureka!: Problem-Solving with Data-Driven Methods & the Innovation Engineering System.”
Mike Tveite, Statistician
Mike Tveite reflects on his interactions with Dr. Deming, beginning with attending a Four-Day Seminar in 1986.
Southern Utah University Professor Ravi Roy and Department of Aviation Director, Michael ("Mike") Mower
Tripp Babbitt interviews Southern Utah University Professor Ravi Roy and Department of Aviation Director, Michael ("Mike") Mower following their presentation at The Deming Institute's 2018 Conference.
Deming Institute 2018 Conference Interviews
Tripp Babbitt interviews Chris Chapman, Josef Pishek, Jacob Smith, and Denise Murray, all first-time attendees of a Deming Institute Conference.
Doug Stilwell, Professor, Drake University
Doug Stilwell shares lessons learned on his transition from a public school administrator to a professor of education at Drake University, once bitten by the Deming philosophy.
Jean-Marie Gogue, President and Founder of the French Deming Association
Jean-Marie Gogue reflects on his interactions and memories of working with Dr. Deming, beginning in November 1978 in Tokyo.
Balaji Reddie, Founder of the Deming Forum India, “Deming Management - More than Statistics”
Balaji Reddie, from Pune, India, shares milestones on his personal Deming Journey, commencing shortly after Dr. Deming's passing in 1993.
Kevin Cahill, Executive Director of The W. Edwards Deming Institute®, Enriching Society through the Deming Philosophy
Kevin Cahill reflects on the first 24 years of The Deming Institute, founded by Dr. Deming before his passing in 1993.
Joshua Macht, Executive Vice President, Product Innovation, and Group Publisher of the Harvard Business Review (HBR) Group
Joshua Macht shares his goal of how to recast management ideas to those new to management.
Lori Fry, Business Management Consultant, Dignity (at work) Project
Lori Fry shares her inspiration for launching her "Dignity (at work) Project."
Bill Cooper, What Can a Leader Learn From Deming?
Bill Cooper shares stories on his 11-year relationship with Dr. Deming, which began when he was one of 22 attendees in a 1982 Four-Day seminar with Dr. Deming.
Professor Brings Deming Institute to SUU
Read about The Deming Institute's partnership with Dr. Ravi Roy and Southern Utah University to create The W. Edwards Deming Incubator for Public Affairs (WEDIPA).
Phil Monroe, Back to Basics - Theory & Tools of Quality Management
Phil Monroe harkens back to meeting Dr. Deming in 1983, while serving as the Commanding Officer of the Naval Air Rework Facility at North Island Naval Air Station, Coronado.
Program Book Talk, Interview with Ed Baker
Listen to an interview with Ed Baker on his book The Symphony of Profound Knowledge and applying the Deming principles to nonprofits.
Kelly Allan, Experience Often Teaches You The Wrong Lessons
Blog post from Kelly Allan: How One Leader Learned That Experience Often Teaches You The Wrong Lessons
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